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Wednesday, July 18, 2018

TELEPHONE RESPONSE TRAINING COURSE - LONDON 9 MAY 2001

In an incident situation, the front line handling of telephone calls is a crucial role. This Telephone Response Training Course prepares those who have this responsibility on how to respond, to avoid creating an impression of disorder, and to optimise lines of communication. It is critical that what to say, and what not to say, are clearly identified and tested before an incident situation, especially when dealing with the press, friends and relatives and operational issues.

Date: Wednesday, 9 May 2001

Venue: London

Course Fee: USD 950

If you would like any additional information or to register for this course, please contact Clarice Tan, clarice.tan@intertanko.com